Terms of Service
Last Updated: September 12, 2026
Welcome to the Slug Commute (the “Website”), operated by OSRA, LLC (“we,” “us,” “our,” or the “Company”). These Terms of Service (“Terms”) govern your access to and use of the Website and any related services, information, features, and content made available through the Website (collectively, the “Services”). By accessing or using the Website or using any of our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website or Services.
1. Definitions
For the purposes of these Terms of service:
2. About the Website
The Website is designed to provide information and educational or explanatory content about slugging. Slug Commute website is designed to help users understand how they can plan smarter routes, reduce delays, and makes your daily commute easier.
The Website may also provide information and links that direct users to our associated mobile application (the “App”), which is available through the Apple App Store and/or Google Play Store.
The Website and App may offer different features and functionality. Your use of the App is subject to End-User License Agreement (EULA) and requirements imposed by the applicable app store or by us.
3. Eligibility
You must be legally capable of entering into a binding agreement in your jurisdiction to use the Website and Services. If you use the Website on behalf of another person or organization, you represent that you have the authority to accept these Terms on their behalf.
4. User Accounts
Certain features of the Services or provided through the Services may require you to create an account. When creating an account, you agree to:
You are responsible for maintaining the security of your account and should notify us promptly if you believe your account has been accessed or used without authorization.
We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe have been used improperly or unlawfully.
5. Acknowledgment
These are the Terms governing the use of this Service and the agreement between You and the Company. These Terms set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms. If You disagree with any part of these Terms then You may not access the Service.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
6. Website Content
All content made available on the Website, including but not limited to text, articles, explanations, graphics, illustrations, images, photographs, videos, user interface elements, visual designs, logos, trademarks, service marks, names, and other materials (collectively, “Our Content”), is owned by or licensed to the Company unless otherwise stated.
Our Content is provided for informational and/or educational purposes and may not be copied, reproduced, modified, distributed, republished, transmitted, displayed, sold, or otherwise exploited without our prior written permission, except where permitted by applicable law.
Nothing in these Terms grants you ownership of or any rights in Our Content, trademarks, logos, or other intellectual property.
7. Intellectual Property and Trademarks
The Website, its design, branding, logos, trademarks, service marks, trade names, graphics, and other proprietary materials are the exclusive property of the Company or its licensors, unless otherwise stated.
You may not use, reproduce, imitate, modify, or distribute any of our trademarks, logos, branding, or other proprietary materials without our prior written consent.
All rights not expressly granted to you under these Terms are reserved by the Company.
8. Prohibited Uses
You agree not to use the Services:
For any unlawful or fraudulent purpose;
We reserve the right to restrict or terminate access to the Website or Services if we believe these
Terms have been violated.
9. User-Submitted Feedback and Suggestions
We welcome feedback, comments, ideas, suggestions, reviews, or other information regarding the Website, Services, or App (“Feedback”).
By providing Feedback to us, you agree that we may use, reproduce, modify, adapt, publish, distribute, display, and otherwise utilize such Feedback for any lawful purpose, including improving, developing, marketing, or promoting our products and Services, without providing you with compensation, royalties, attribution, or other consideration.
You represent that you have the right to provide any Feedback you submit and that doing so does not violate the rights of any third party.
10. No User-Generated Content
The Website does not permit users to create, upload, submit, publish, or otherwise distribute user-generated content, including text, photographs, images, videos, or other materials currently.
Any Feedback voluntarily provided to us is subject to Section 9 of these Terms.
11. Mobile Application
Our Website may direct you to our mobile application, which may be available for download through the Apple App Store and Google Play Store.
The App may be offered in both a free version and one or more paid subscription plans.
Your use of the App are subject to End-User License Agreement (EULA) separate terms of service,
including terms imposed by the applicable app store and any additional terms provided by us.
We do not control the Apple App Store or Google Play Store and are not responsible for their operation, policies, availability, or practices. Your relationship with the applicable app store may be governed by that provider's own terms and policies.
12. Subscriptions and Payments
Our application may be available for download and use as a free version. We also offer paid subscription plans that provide access to additional features, functionality, content, or other benefits. Certain features of the App may require a paid subscription.
Subscription plans, pricing, billing frequency, features, and other applicable details will be presented to you before you purchase a subscription.
Depending on the platform through which you purchase your subscription, payment may be processed by the Apple App Store, Google Play Store, or another authorized payment provider.
By purchasing a subscription, you authorize the applicable payment provider to charge the applicable subscription fees according to the terms presented at the time of purchase.
13. Automatic Renewal
Unless otherwise stated at the time of purchase, subscriptions may automatically renew at the end of each subscription period.
If your subscription automatically renews, you will be charged the applicable subscription fee for the next subscription period unless you cancel your subscription before the renewal date.
You are responsible for managing and canceling your subscription through the platform through which you purchased it.
For subscriptions purchased through Apple, cancellation and subscription management are generally handled through your Apple account and the App Store.
For subscriptions purchased through Google Play, cancellation and subscription management are generally handled through your Google Play account.
14. Refunds
Refunds are subject to the policies of the platform or payment provider through which your purchase was made and any rights you may have under applicable law.
We do not guarantee that a refund will be available for a subscription that has already been purchased or renewed.
15. No Free Trial
We do not currently offer a free trial for our paid subscription plans.
The App may, however, include a free version with features determined by us.
16. Changes to Subscription Plans and Pricing
We reserve the right to modify our subscription plans, features, pricing, or availability at any time.
Where required by applicable law, we will provide appropriate notice of material changes to existing subscriptions.
Any changes to your subscription will be subject to the terms and policies of the applicable app store or payment provider.
17. Informational Purposes
The information provided through the Website and Services is intended for general informational and/or educational purposes only.
Although we endeavor to provide accurate and useful information, we do not guarantee that all information will always be complete, accurate, current, or suitable for your particular circumstances.
You should not rely solely on information provided through the Website or Services when making decisions for which professional advice may be appropriate.
18. Third-Party Services and Links
The Website may contain links to or integrations with third-party websites, platforms, applications, or services, including the Apple App Store and Google Play Store.
Third-party services are not controlled by us. We are not responsible for the content, policies, availability, security, or practices of Third-party services.
19. Privacy
Your privacy is important to us. Our collection, use, storage, and disclosure of personal information are described in our Privacy Policy.
By using the Services, you acknowledge that you have had the opportunity to review our Privacy Policy.
20. Disclaimers
To the maximum extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis. We do not guarantee that:
Nothing in these Terms excludes or limits any rights or protections that cannot legally be excluded or limited under applicable law.
21. Limitation of Liability
To the maximum extent permitted by applicable law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses arising out of or relating to your use of or inability to use the Services.
Our total liability arising out of or relating to the Services will be limited to the maximum extent permitted by applicable law.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
22. Termination
We may suspend or terminate your access to the Services if you violate these Terms, misuse the Services, or if we are otherwise permitted or required to do so by law.
You may stop using the Services at any time.
Termination of your access to the Services does not necessarily terminate any subscription purchased through an app store. You remain responsible for canceling any active subscription through the
applicable app store.
Any provisions of these Terms that by their nature should survive termination will remain in effect, including provisions relating to intellectual property, Feedback, disclaimers, limitations of liability, and dispute-related provisions.
23. Changes to These Terms
We may update or modify these Terms from time to time.
When we make changes, we may update the “Last Updated” date above and provide additional notice where required by applicable law.
Your continued use of the Services after the updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by law.
24. Promotions, Contests, and Sweepstakes
We do not currently offer promotions, contests, or sweepstakes as part of the Services.
If we introduce any such programs in the future, they may be governed by separate terms, rules, or eligibility requirements.
25. Governing Law
These Terms will be governed by and interpreted in accordance with the laws applicable to Virginia, without regard to conflict-of-law principles, unless applicable law requires otherwise.
Any disputes arising out of or relating to these Terms or the Services will be handled in accordance with applicable law.
26. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
27. Entire Agreement
These Terms, together with our Privacy Policy and any other policies or terms expressly incorporated by reference, constitute the entire agreement between you and us regarding your use of the Services, unless otherwise required by applicable law.
28. Contact Us
If you have questions, concerns, or comments regarding these Terms, you may contact us by email or through our website.
Email: help@slugcommute.com
Website: slugcommute.com
We will make reasonable efforts to respond to inquiries regarding these Terms and our Services.
29. Apple App Store Requirements
If you obtained the application through the Apple App Store, you acknowledge that these Terms are between you and the Company, and not Apple, Inc.
Apple is not responsible for the application or its content, maintenance, support, or warranties, except as otherwise required by applicable law.
Apple has no obligation to provide maintenance or support services for the application.
In the event of any failure of the application to conform to an applicable warranty, you may notify Apple, and Apple may refund the applicable purchase price in accordance with its policies. To the maximum extent permitted by applicable law, Apple will have no further warranty obligation with respect to the application.
Apple is a third-party beneficiary of these Terms and may enforce these Terms against you as a third-party beneficiary.
30. Google Play Requirements
If you obtained the application through Google Play, your use of the application may also be subject to Google's applicable terms and policies.
Purchases and subscriptions made through Google Play are processed according to Google's applicable billing and purchase procedures, and subscription management may be available through your Google Play account.
By using our Services, you acknowledge that you have read, understood, and agreed to these Terms of Service.
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