Privacy Policy

---

Slug Commute Privacy Policy

Last updated: December 20, 2025

This Privacy Policy describes how OSRA, LLC (“we,” “us,” or “our”) collects, uses, and shares information when you use our website https://slugcommute.com and our mobile application Slug Commute (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a. Personal Information

We collect personal information that you voluntarily provide, including but not limited to:

• Name
• Email address
• Username and password
• Phone number
• Profile information
• Customer support communications
• Payment methods (including related payment verification information)
• Settings and preferences
• Drivers' License information (and images)
• Vehicle information (make and model)

b. Automatically Collected Information

When you use our Services, we may automatically collect certain information, such as:

• Device information (device model, operating system, unique device identifiers)
• IP address
• App usage data (features used, interactions, crash logs)
• Log data and diagnostic information

c. Cookies and Similar Technologies (Website)

We may use cookies, SDKs, and similar tracking technologies to:

• Operate and improve the Services
• Remember user preferences
• Analyze usage and performance

You can control cookies through your browser settings.

d. Data Categories

Data collected when you use our services include the following:

• Types of Data: Approximate Location and Precise Location
• Location Data. We track the drivers and passenger locations and link that data to your account. This allows us to show where you are on the journey and determine your approximate location to estimate the number of drivers and passengers in-route or waiting for ride. We also determine your approximate location and, if you allow us to do so through your phone's settings, we can determine your exact location. If you do so, we will collect your exact location from the time you arrive at the slug stop and until you complete the drive/ride. We also collect such data when you have      the Slug Commute app open on your phone's screen.
• You can use the Slug Commute app without letting us collect your exact location. However, it may be less convenient for you. In these instances, you will have to manually type your location into your phone.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain the Services
• Improve functionality and user experience
• Communicate with you (e.g., support responses, service updates)
• Monitor usage and prevent fraud or abuse
• Comply with legal obligations

3. Sharing of Information

We do not sell your personal information.

We may share information in the following situations:

• Service Providers: With trusted third parties who help operate our Services (e.g., hosting, analytics, crash reporting)
• Legal Requirements: If required to comply with laws, regulations, or legal processes
• Business Transfers: In connection with a merger, sale, or asset transfer

All third parties are required to protect your information and use it only for authorized purposes.

4. Third-Party Services

Our app and website may use third-party services such as:

• Google Analytics
• Firebase
• Apple App Store / Google Play Services

These services may collect information according to their own privacy policies. We encourage you to review them.

5. Data Retention

We retain personal information only for as long as necessary to:

• Provide the Services
• Fulfill the purposes outlined in this policy
• Comply with legal obligations

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission or storage is 100% secure.

7. Children’s Privacy

Our Services are not directed to children under the age of 13 (or under 16 where required by law). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

8. Your Privacy Rights

Depending on your location, you may have rights to:

• Access your personal data
• Correct or delete your data
• Withdraw consent
• Object to certain data processing

To exercise your rights, contact us using the information below.

9. International Data Transfers

Our services are designed for use in the United States. However, if you access our Services from outside your country, your information may be transferred to and processed in countries with different data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Services means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at:

Email: ljones@osrallc.com

Company Name: OSRA, LLC