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Privacy Policy

  

Slug Commute Privacy Policy

Last updated: May 7, 2026

This Privacy Policy describes how OSRA, LLC (“we,” “us,” or “our”) collects, uses, and shares information when you use our website https://slugcommute.com and our mobile application Slug Commute (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.


1. Information We Collect

a. Personal Information

We collect personal information that you voluntarily provide, including but not limited to:

  • Name
  • Email address
  • Username and password
  • Phone number
  • Profile information
  • Customer support communications
  • Payment methods (including related payment verification information)
  • Settings and preferences
  • Drivers' License information (and images)
  • Vehicle information (make and model)

b. Automatically Collected Information

When you use our Services, we may automatically collect certain information, such as:

  • Device information (device model, operating system, unique device identifiers)
  • IP address
  • App usage data (features used, interactions, crash logs)
  • Log data and diagnostic information

c. Cookies and Similar Technologies (Website)

We may use cookies, SDKs, and similar tracking technologies to:

  • Operate and improve the Services
  • Remember user preferences
  • Analyze usage and performance

You can control cookies through your browser settings.

d. Data Categories

Data collected when you use our services include the following:

  • Types of Data: Approximate Location and Precise Location
  • Location Data. We track the drivers and passenger locations and link that data to your account. This allows us to show where you are on the journey and determine your approximate location to estimate the number of drivers and passengers in-route or waiting for ride. We also determine your approximate location and, if you allow us to do so through your phone's settings, we can determine your exact location. If you do so, we will collect your exact location from the time you arrive at the slug stop and until you complete the drive/ride. We also collect such data when you have the Slug Commute app open on your phone's screen.
  • You can use the Slug Commute app without letting us collect your exact      location. However, it may be less convenient for you. In these instances, you will have to manually type your location into your phone.


2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the Services
  • Improve functionality and user experience
  • Communicate with you (e.g., support responses, service updates)
  • Monitor usage and prevent fraud or abuse
  • Comply with legal obligations


3. Sharing of Information

We do not sell your personal information.

We may share information in the following situations:

  • Service Providers: With trusted third parties who help operate our      Services (e.g., hosting, analytics, crash reporting)
  • Legal Requirements: If required to comply with laws, regulations, or      legal processes
  • Business Transfers: In connection with a merger, sale, or asset transfer

All third parties are required to protect your information and use it only for authorized purposes.


4. Third-Party Services

Our app and website may use third-party services such as:

  • Google Analytics
  • Firebase
  • Apple App Store / Google Play Services

These services may collect information according to their own privacy policies. We encourage you to review them.


5. Data Retention

We retain personal information only for as long as necessary to:

  • Provide the Services
  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations


6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission or storage is 100% secure.


7. Children’s Privacy

Our Services are not directed to children under the age of 13 (or under 16 where required by law). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.


8. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct or delete your data
  • Withdraw consent
  • Object to certain data processing

To exercise your rights, contact us using the information below.


9. International Data Transfers

Our services are designed for use in the United States. However, if you access our Services from outside your country, your information may be transferred to and processed in countries with different data protection laws.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Services means you accept the updated policy.


11. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at:

Email: ljones@osrallc.com

Company Name: OSRA, LLC


12. U.S. State Privacy Laws.


a. California Privacy Rights Disclosure

If you are a California resident, the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA), the California Online Privacy Protection Act (CalOPPA), provides you additional rights with the respect to your Personal Information. California law permits our customers who are California residents to request certain information about our disclosure of their personal information to third parties for direct marketing purposes during the preceding calendar year. This request is free and may be made once a year. To make such a request, email us at the following address: 

Company Name: OSRA, LLC

Email: ljones@osrallc.com


If you are a California resident, California law provides you with the following additional rights with respect to your Personal Information:

● The right to know what personal information we have collected, used, disclosed and sold about you. You may submit a request to know by using the contact information detailed in this Section. You also may designate an authorized agent to make a request for access on your behalf.

● The right to request that we delete any personal information we have collected about you. You may submit a request for deletion by using the contact information detailed in this Section. You also may designate an authorized agent to make a request for deletion on your behalf.


b. Connecticut Data Privacy Rights.

If you are a Connecticut resident, (Public Act No. 22-15) An Act Concerning Personal information Privacy and Online Monitoring provides you additional rights with respect to your personal information. The Act grants Connecticut consumers the right to (A) access, correct, delete and obtain a copy of personal information that we collect, and (B) opt out of the processing of personal information for the purposes of (i) targeted advertising, (ii) certain sales of personal information, or (iii) profiling.


c. Utah Consumer Privacy Rights.

If you are a Utah resident, the Utah Consumer Privacy Act (UCPA) (S.B. 227) gives consumers a number of rights related to their personal information, including the right to: (A) access and delete personal information, (B) opt out of the collection and use of personal information for certain purposes, and (C) obtain a copy of their personal information.


d. Virginia Consumer Data Privacy Protection Act.

If you are a Virginia resident, the Virginia Consumer Data Protection Act (“VCDPA”) (Va. Code § 59.1-575) allows for consumers to request that the company collecting their personal information: (A) confirm if the company is actually processing their personal information, (B) correct inaccuracies in the consumer’s personal information that is collected by the company, (C) delete personal information provided by or obtained about the consumer, (D) obtain copies of the personal information collected by the company, and (E) opt out of the processing of personal information for purposes of targeted advertising, the sale of personal information, or further profiling.


e. Colorado Protect Personal Data Privacy Act. 

If you are a Colorado resident, the Protect Personal information Privacy Act (SB21-190) gives consumers a number of rights related to their personal information, including the right to: (A) access and delete personal information, (B) opt out of the collection and use of personal information for certain purposes, and opt out of secondary use of such data.


f. Delaware Personal Data Privacy Act.

If you are a Delaware resident, the Delaware Personal Data Privacy Act (HB-154) gives consumers a number of rights related to their personal information, including the right to: (A) to know what information is being collected about them, (B) see the information, (C) correct any inaccuracies, or (D) request deletion of their personal information that is being maintained by entities or people.


g. Iowa Consumer Data Protection Act.

If you are an Iowa resident, the Iowa Consumer Data Protection Act (ICDPA) gives consumers a number of rights related to their personal information, including the right to: (A) to know what information is being collected about them, (B) see the information, (C) correct any inaccuracies, or (D) request deletion of their personal information that is being maintained by entities or people.


h. Montana Consumer Data Privacy Act.

If you are a Montana resident, the Montana Consumer Data Privacy Act (MCDPA) companies who collect personal information from Montana residents may receive clear consent before processing such personal information. The Act also grants Montana residents the right to (A) access, correct, delete and obtain a copy of personal information that we collect, and (B) opt out of the processing of personal information for the purposes of targeted advertising.


i. Oregon Consumer Privacy Act.

If you are an Oregon resident the Oregon Consumer Privacy Act (SB-619) gives consumers a number of rights related to their personal information, including the right to: (A) access and delete personal information, (B) opt out of the collection and use of personal information for certain purposes, and (C) obtain a copy of their personal information.


j. Texas Data Privacy and Security Act.

If you are a Texas resident the Texas Data Privacy and Security Act (HB-04F) allows for Texas residents to request that the company collecting their personal information: (A) confirm if the company is actually processing their personal information, (B) correct inaccuracies in the consumer’s personal information that is collected by the company, (C) delete personal information provided by or obtained about the consumer, (D) obtain copies of the personal information collected by the company, and (E) opt out of the processing of personal information for purposes of targeted advertising, the sale of personal information, or further profiling.


k. Nebraska Data Privacy Act.

If you are a Nebraska resident, (Legislative Bill 1074) the Nebraska Data Privacy Actprovides you additional rights with respect to your personal data. The Act grants Nebraska consumers the right to (A) access, correct, delete and obtain a copy of personal data that we collect, and (B) opt out of the processing of personal data for the purposes of (i) targeted advertising, (ii) certain sales of personal data, or (iii) profiling.


l. New Hampshire Expectation of Privacy Act.

If you are a New Hampshire resident, (Senate Bill 255) under the Expectation of Privacy Act, you have the following rights: (1) Confirm whether or not certain businesses are processing your personal data; (2) Obtain Access to your personal data being processed by those businesses; (3) Correct inaccuracies in your personal data being processed by those businesses; (4) Delete personal data provided by, or obtained about, you by those businesses; (5) Obtain a copy of your personal data in a portable format; and (6) Opt-out of the future processing of personal data for purposes of: (a) targeted advertising, (b) the sale of personal data, or (c) certain types of automated profiling.


m. New Jersey Data Privacy Law.

If you are a New Jersey resident, the New Jersey Data Privacy Law P.L. 2023, c. 266 (NJDPL) gives consumers a number of rights related to their personal data, including the right to: (A) know what information is being collected about them, (B) see the information, (C) correct any inaccuracies, or (D) request deletion of their personal data that is being maintained by entities or people.


n. Tennessee Data Privacy Law.

If you are a Tennessee resident, the Tennessee Information Protection Act (TIPA), (HB 1181) allows for consumers to request that the company collecting their personal data: (A) confirm if the company is actually processing their personal data, (B) correct inaccuracies in the consumer’s personal data that is collected by the company, (C) delete personal data provided by or obtained about the consumer, (D) obtain copies of the personal data collected by the company, and (E) opt out of the processing of personal data for purposes of targeted advertising, the sale of personal data, or further profiling.


o. Minnesota Data Privacy Law.

If you are a Minnesota resident, the Minnesota Consumer Data Privacy Act (MCDPA) (H4757-4) gives consumers a number of rights related to their personal data, including the right to: (A) see what data is collected, (B) understand the purpose for its collection, (C) see the third parties that the data is shared with, and (D) opt out of the collection and use of personal data for certain purposes. 


p. Maryland Data Privacy Law.

If you are a Maryland resident, the Maryland Online Data Privacy Act (MODPA) aims to protect the privacy and personal data of Maryland residents by regulating its collection, processing, and use. Specifically, MODPA allows Maryland consumers to request that the company collecting their personal data: (A) confirm if the company is actually processing their personal data, (B) correct inaccuracies in the consumer’s personal data that is collected by the company, (C) delete personal data provided by or obtained about the consumer, (D) obtain copies of the personal data collected by the company, and (E) opt out of the processing of personal data for purposes of targeted advertising, the sale of personal data, or further profiling.


q. Indiana Consumer Data Protection Act.

If you are an Indiana resident, the Indiana Consumer Data Protection Act (Senate Bill 5) gives consumers a number of rights related to their personal information, including the right to: (A) to know what information is being collected about them, (B) see the information, (C) correct any inaccuracies, or (D) request deletion of their or their child’s personal information that is being maintained by entities or people.


r. Kentucky Consumer Data Protection Act.

If you are a Kentucky resident, the Kentucky Data Protection Act (KRS 367.3611) allows for Kentucky residents to request that the company collecting their personal information: (A) confirm if the company is actually processing their personal information, (B) correct inaccuracies in the consumer’s personal information that is collected by the company, (C) delete personal information provided by or obtained about the consumer, (D) obtain copies of the personal information collected by the company, and (E) get consent prior to using or processing personal information for purposes of targeted advertising or the sale of personal information.


s. Rhode Island Data Transparency and Privacy Protection Act.

If you are a Rhode Island resident, the Rhode Island Data Transparency and Privacy Protection Act (H 7787) allows for Rhode Island residents to request all categories of personal data that the controller collects through the website or online service about customers; (ii) Identify all third parties to whom the controller has sold or may sell customers' personally identifiable information; and (iii) Identify an active electronic mail address or other online mechanism that the customer may use to contact the controller; (a) If a controller sells personal data to third parties or processes personal data for targeted advertising, the controller shall clearly and conspicuously disclose such processing.

 

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